Handogenix
Effective Date: May 12, 2025
- Introduction
Welcome to Handogenix (“we,” “us,” or “our”). We operate the website handogenix.com (the “Site”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our Site or make a purchase.
By using our Site, you agree to the terms of this Privacy Policy.
- Information We Collect
Information you provide directly:
Name, billing address, shipping address
Email address and phone number
Payment information (processed securely through Shopify’s payment system – we do not store raw card data)
Any messages you send us via email or contact forms
Information collected automatically:
IP address, browser type, and device information
Pages visited, time spent on site, referring URLs
Cookies and similar tracking technologies (see Section 6)
Information from third parties:
Shopify may share order and transaction data with us to fulfill your purchase
If you interact with us via social media or ads, those platforms may share limited data with us per their own policies
- How We Use Your Information
We use the information we collect to:
Process and fulfill your orders
Send order confirmations, shipping updates, and receipts
Respond to your questions or support requests
Improve our website and product offerings
Send marketing emails, if you’ve opted in (you can unsubscribe at any time)
Comply with legal obligations and prevent fraud
- How We Share Your Information
We do not sell your personal information. We may share it with:
Shopify, our e-commerce platform, which processes orders and stores data on our behalf
Shipping carriers (e.g., USPS, UPS, FedEx), to deliver your order
Payment processors, to securely handle transactions
Email/marketing tools, only if you’ve opted in to marketing communications
Law enforcement or legal authorities, if required by law or to protect our rights
All third-party service providers are required to handle your data securely and only for the purposes we specify.
- Data Retention
We retain your personal information for as long as necessary to fulfill orders, comply with legal obligations, resolve disputes, and enforce our agreements. If you’d like us to delete your data, contact us at dphillips@donovanph.com.
- Cookies
We use cookies and similar technologies to enhance your browsing experience, track Site analytics, and serve relevant ads. You can control cookie preferences through your browser settings. Disabling cookies may affect certain Site features.
- Your Rights
Depending on your state of residence, you may have the right to:
Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data
Opt out of marketing communications at any time
To exercise any of these rights, email us at dphillips@donovanph.com.
- Children’s Privacy
Our Site is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with their data, please contact us and we will delete it promptly.
- Security
We take reasonable technical and organizational measures to protect your personal information. However, no method of transmission over the internet is 100% secure. We encourage you to use strong passwords and keep your account credentials private.
- Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.
- Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we’ll update the “Effective Date” at the top. Continued use of the Site after changes constitutes your acceptance of the updated policy.
- Contact Us
Handogenix
Email: dphillips@donovanph.com
Website: handogenix.com